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Second Dial / Refurbished phones

Condition & testing

Every device is Second Dial Verified before shipment.

The Second Dial verification promise

Every device is Second Dial Verified before shipment. After we physically receive your phone, we verify a clean IMEI, check Activation Lock/iCloud or previous-account removal where applicable, confirm carrier status, check the battery, wipe data, and test core functions. A supplier listing is not a completed Second Dial inspection.

Clean IMEI verification

We will verify that the device IMEI is clean before shipment.

Activation Lock & previous accounts

Where applicable, we will check that Activation Lock, iCloud/Find My, and previous-owner account locks have been removed before shipment.

Carrier status

We will confirm the stated carrier lock or unlocked status. Network compatibility depends on the exact device and your carrier.

Battery check

We will check the battery and provide available health or test details.

Data wipe

We will erase previous-user data and reset the phone before shipment.

Core functional testing

We will test cellular connectivity, Wi-Fi, Bluetooth, cameras, microphone, speakers, charging, physical controls, and Face ID or Touch ID where applicable.

Choose your condition

These labels describe cosmetic appearance. Every condition must pass Second Dial verification before shipment.

Excellent

Minimal signs of use, with very light cosmetic wear.

Good

Normal signs of use, including light scratches or minor scuffs.

Fair

More noticeable scratches or scuffs. Cosmetic wear does not waive functional testing.

Every device is Second Dial Verified before shipment. After we physically receive your phone, we verify a clean IMEI, check Activation Lock/iCloud or previous-account removal where applicable, confirm carrier status, check the battery, wipe data, and test core functions.

Warranty & returns

Ask us to confirm warranty, return terms, price, and fulfillment timing before ordering.